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Not tracking

My watch hasn’t tracked my steps, but has tracked my walking activities. Please could you advise on why it happened. And is there a way to rectify?

0 e7andy over 1 year ago

Try the usual things: Restart watch, sync with Garmin Express on a computer. That usually fixes most issues. Hard to say if you can get the missing data back. If it is stored on the watch it might work. If the data is missing on the watch then there is not much to do for the lost data.

0 Former Member over 1 year ago

Is the data on your watch? I find sometimes, that I have to sync with the connect app twice in order for my data to fully be synced and show up on the app. It’s a pain but something I’ve just gotten used to.