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Intensitiy minutes from Tacx not added

Maeci71
over 1 year ago

Hi

When completing a session on the Tacx device with the Tacx-App, the time is not added to the intensitiy minutes in Garmin connect. 

I am very confused about this bug because in former training sessions this used to work correctly.

  • +1 over 1 year ago

    Tacx does not count any intensity minutes. Intensity minutes come only for a device supporting this feature (such as a Garmin watch, or one of the very last Edge computer models). IMs are not calculated by the app, they must be sent to the app by the device. It means you have to wear your watch (if you have one) while riding Tacx.

  • 0 over 1 year ago in reply to trux

    All my former Tacx sessions were added to the intensity minutes, and I haven't changed any of my settings or devices for the last two years, apart from updating the apps. 

    I use an apple i pad to record my tacx-sessions (Tacx Neo 2t). After the training session, I save it and it synchronizes with Garmin connect. This procedure perfectly worked until the session on January 8. Yesterday I did another training session and the intensity minutes were not added any more as they were before.

    So this must be a new bug that came with one of the latest app updates.

  • 0 over 1 year ago in reply to Maeci71

    Tacx NEO 2T does not support the feature of Intensity Minutes

    So you were probably using another device, such as a watch, HRM-Pro, or a recent model of the Edge computer, if you got some intensity minutes previously.

    The reasons why you did not get any IMs now, can vary. You would have to tell which devices you used, what are your setting for the Intensity Minutes, and post a link to the concerned activity.

    If you prefer to searching the reason yourself instead, plese read the following document first - it can help you understand how the feature works: How Are Intensity Minutes Earned? | Garmin Customer Support 

  • 0 over 1 year ago

    I've learned one thing. Also no intensity minutes added from TACX activity to Garmin Connect. I wear Fenix 6X  watch and HRM Dual while I am on Tacx Flux S trainer.

    Looks like watch while you have it in your wrist normally does not detect higher HR, even you have activity synced from TACX with HRM Dual to Garmin connect, Intensity minutes are simply not added to Garmin Connect.

    My workaround that works fine: while you are on trainer, start HR Broadcast (I just start it and do not connect anywhere). When activity is saved from TACX to Garmin connect, watch all the time are on higher HR and it detects cycling activity (and shows intensity minutes as cycling - what more as activity from TACX - I will let Garmin to connect if this is expected behaviour, watch has no idea that I am doing this specific activity, but later gets recognized).

    In my case I also did a small test, HR difference between Fenix 6X from wrist and belt HRM dual is almost the same - in average ~1bpm off = more than most of the people need.

  • 0 over 1 year ago in reply to Maeci71

    Maeci71 I have the exact same problem that started about 2 weeks ago...

  • 0 over 1 year ago in reply to nassauexpress
    nassauexpress said:
    I have the exact same problem that started about 2 weeks ago...

    See my previous answers explaining why you do not (always) get Intensity Minutes from Tacx rides.

  • 0 over 1 year ago in reply to trux

    I don't have any other garmin device besides the Tacx, the HRM Dual and the Edge 1040 which is alway off unless I go biking outside. All was working fine and int. minutes on the tacx were recorded  and showing on GC until about 2 weeks ago when I was offered and I accepted to be part of the beta program. coincidence? I don't know

  • 0 over 1 year ago in reply to nassauexpress

    Could you share a link to the last activity including activity minutes, 2 weeks ago?

  • 0 over 1 year ago in reply to trux

    this one for example.. all last week there was no intensity minutes recored with th exception of yesterday because I went out with my bike on the road

    https://connect.garmin.com/modern/activity/14188268936

  • 0 over 1 year ago in reply to nassauexpress
    nassauexpress said:
    connect.garmin.com/...

    I meant a link to an older activity with Intensity Minutes. This one does not seem to have any.