I just got my new Garmin on IOs. It won’t sync unless the Connect app is open. Similar to what you are experiencing? I hope this is not normal Connect operation.
can someone from Garmin advice if known and working on a fix?
I do not think that anyone is working on a fix, since there is no known general issue. Millions of Garmin's users continue to sync without problems. In your place, I would try the standard troubleshooting, and if it does not help, call the Support.
Thanks. I followed the troubleshooting advice by downloading the express.garmin.com app onto windows, plugged in the watch and it seemed to clear what ever the issue was.
