This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The chart tab on activity freezes app

Each time I select the charts or gear tab on my Surf activities, the whole app freezes. I have to exit the app and boot it up again to use it again. If I record a short event it doesn't always freeze, but if I record an hour+ session It always freezes.

Top Replies

nebulight over 1 year ago +2 verified

This lookes to be fixed at iOS with version 4.75.
Chad over 1 year ago +1 verified
- Garmin support finally reach out to me with an answer.
  
  “This issue should now be resolved via the 4.75 update to the Garmin Connect app for iOS. This update should be available to install via the…

All Replies

0 John_Kilman over 1 year ago

Same on indoor climbing, did you find a fix ?

0 NickSmith_11 over 1 year ago

I also came here looking for a solution. I also have this issue for rock climbing. I want to add a few important data points.

1) The problem did not exist on previous version of the app.
2) The data is visible in the website based app so it is not a data corruption problem.

0 3001570 over 1 year ago

Seeing this for both indoor climbing and bouldering activities for the past few weeks. iOS version 4.73.1

0 nebulight over 1 year ago

Same here for bouldering and indoor climbing.

0 Garmin-Sara over 1 year ago

Thank you for your reports. We are investigating this report. To be added do a ticket, do we have permission to contact you via email?

0 John_Kilman over 1 year ago in reply to Garmin-Sara

Yes

0 Chad over 1 year ago in reply to Garmin-Sara

Yes

0 nbeuchat over 1 year ago

Same here for indoor climbing.

0 John_Kilman over 1 year ago in reply to Garmin-Sara

Any update on this? It is still happening.

0 NickSmith_11 over 1 year ago in reply to Garmin-Sara

Yes