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Garmin Connect Not Registering/Uploading Activity

I ran a long run today and when I tried to sync my watch with my phone and the Garmin Connect app, nothing comes up. It does not register that any activity was done today.

The run is still logged on my watch (thank goodness!) but I haven’t been able to get it to sync with Garmin Connect or Strava!

Why is this happening? It’s not happened before.
Please help!

0 seilogramp over 1 year ago

Hi, you have a few options to get your activity into Garmin Connect. Both of these will involve attaching your Garmin to a PC or Mac computer using the Garmin USB cable.

Upload your activity to Garmin Connect Web. Directions here - How Do I Manually Upload an Activity I Recorded to Garmin Connect?
Sync your activity using Garmin Express, which does require you to install it on a computer (Mac or PC).

Once your activity is uploaded using one of these methods, it will appear on both the Garmin Connect app and on Garmin Connect Web.

If neither works or you get any type of error message, then there is a problem with the file. Attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.
Or if you'd rather your activity remains private, you can send me a private message.