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Garmin Connect is not counting my step goal streak.

I met my step goal yesterday and today, but it didn’t add to my current step goal streak. The current streak shows 432 days ending on 9/13/23. I met the goal yesterday and today, but these days did not add to the current streak in Garmin Connect. On the calendar the last 2 days show up step goal met, rather than new personal record.

0 trux over 1 year ago

It sounds as if the steps did not sync to the Garmin Connect account. Try syncing again. If syncing fails, try syncing over the USB cable to a computer with Garmin Express, or troubleshoot the syncing problem. If syncing completes successfully, and the steps count does not change, then the best would be contacting the Support.