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When uploading fit file in iOS, Connect thinks I want to create a ride instead of recording the completed ride.

The ride was on FULGAZ. Their support had never encountered this situation. I don’t have handy access to a desktop computer to upload the file via the web browser.

My iOS is updated, so is Garmin Connect

0 trux over 2 years ago

3990829 said:
I don’t have handy access to a desktop computer to upload the file via the web browser.

No browser on your phone either?

Activity import is at https://connect.garmin.com/modern/import-data

0 3990829 over 2 years ago in reply to trux

I do, however all files appear grey and I cannot select them to upload to the website.

0 trux over 2 years ago in reply to 3990829

Are you signed into your account? You can also try with Chrome instead of Safari

0 trux over 2 years ago in reply to trux

Otherwise, files greyed out for an upload through a browser may mean they are in a folder not safe for uploading, or there may be another problem with the location or with the files. Some tips are for example here, but you can google up more, if it does not help: Why are files greyed out on Mac, and how to fix it (macpaw.com)

0 3990829 over 2 years ago in reply to trux

I tried Chrome, then it directly switches to the Connect app. It seems uploading from iOS to a website is not possible by design.

I’ll upload the rides in bulk when I grab my laptop. I just keep wondering why Connect doesn’t recognise the rides as completed.

thanks for your assistance and engagement