This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

ForRunner 245 Synch Issues

Hello

my watch won’t synch to my phone app so all productivity has not been updating since March of. 2023. I’ve removed the device from the phone and reinstalled and still have the same issue. When I try to synch it says syncs failed. Pls help

0 seilogramp over 2 years ago

Try these steps below and in the video

Verify that you're running the latest release of Garmin Connect Mobile iOS.
In the Garmin Connect app remove Garmin - More > Garmin Devices > select your Garmin device > Remove Device
On your iPhone go to Settings > Bluetooth > select your Garmin device > Forget This Device
If you have any other mobile devices (phones, tablets) nearby and paired with the Garmin, also do the same there - Settings > Bluetooth > select your Garmin device > Forget This Device
Restart iPhone
Restart Garmin
Place your Garmin in pairing mode - depends on model, but usually hold MENU > select Connectivity > Phone > Pair Phone.
Pair using Garmin Connect, not your phone's Bluetooth settings.

If still no joy, contact Garmin Support