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Heavy phone battery consumption, even when app is not used

RuudB
over 1 year ago

Dear Garmin,

The Connect is draining my phone battery significantly, even when not using my phone. This screenshot shows last night's battery use:

Normally the battery should drop approx 10% over night.

I see this rather often, but not consistently. When I see it during daytime, I force close the app (double 'click' the phone home button, then swipe the app up), which solves the problem. This however causes my connected Fenix7 to not show notifications anymore.

Could someone let me know how to get notifications, but not the heavy battery drain?

I'm using an Iphone SE2020, IOS 16.3.1, Connect App version 4.67.3.

Kind regards,

Ruud

  • 0 over 1 year ago

    I have the same battery issue intermittently. Randomly I’ll have 50% battery loss over a couple hours and check the battery in iOS settings and see Connect as the culprit. I’ll swipe it away, restart the app so that I get notifications and battery usage goes back to normal. It’s like something in the background gets hung up. Any solutions?