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Venu 2 Plus. Wrong calculation of steps while Golfing

8067564
over 2 years ago

While Golfing my new Venu 2 Plus watch calculates/detects too less steps. On a distance of 4.70km I have only 2510 steps. That makes a stride if almost 2 meters! I am a woman and have an actual stride of 0,64m

I set up a custom stride based on my fitbit which I have been using for over 8 years and is very accurate. The Venu 2 Plus ignored this setting and continues miscalculating my steps.

what else can I do? I y disappointed.

thank you for the help.

  • +1 over 2 years ago

    Garmin watches do not use the stride length while counting steps. They use watch movement.

    Do you use a golf push cart? Do you push it with the arm that you got the watch on? That explains the low step count.

  • 0 over 2 years ago in reply to e7andy

    Hi! Thank you for your reply. Yes, I use a push trolley and use generally both hands. I find to count steps is nowadays a very basic activity. How can Garmin nit get this simple function right? I just switched from Fitbit which I have been using for the last 8 years, also on the course and had never any problems. 

    what can I do? 

  • 0 over 2 years ago in reply to 8067564

    Get a stand bag or don't use your watch arm to push your cart.

  • 0 over 2 years ago

    The advice can only come from a non golfer. Last night I had a lengthy chat with the Garmin support. The fact is that the Garmin uses a primitive technology to count steps that requires arm swinging. Arm movement and step cadence is unknown to Garmin. Thus, watches like Venu 2 Plus can only do one thing right: active as a GPS golf watch or step counter. 

    I got this watch as a recommendation from Garmin customer service, they said i would fulfill my wish of an activity tracker and golf watch. The truth is different, though.

    I will give this watch back and get me a new Fitbit for regular activity tracking and for golfing I will see what fits me better. I bushnell might be the right fit for me.

  • 0 over 2 years ago in reply to 8067564
    8067564 said:
    I will give this watch back and get me a new Fitbit for regular activity trackin

    Give it a try, but you'll find the fitbit forums full of similar posts about not recording steps accurately while pushing a cart - Not Counting Steps - Fitbit Community

  • 0 over 2 years ago in reply to 8067564

    I only use a stand bag when playing golf so I all my steps are counted.

  • 0 over 2 years ago in reply to 8067564

    Another solution is to get an HRM Pro or Pro Plus chest strap and add it to Garmin Connect. It works as an activity tracker and will count your steps.