Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Data still not syncing to Apple Health even after the update

jdt80
over 1 year ago

As per Garmin-Sara post I am starting a new thread for the discussion as I updated to version 4.67.2 of Garmin Connect days ago and the data is still not syncing.  The previous thread is here https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/334152/steps-non-sync-on-apple-health/1624464#1624464 and per the discussion on the thread it sounds like the problem was not fixed for anyone else either so I’m unclear why/how Garmin concluded that this problem is fixed?

  • 0 over 1 year ago in reply to Garmin-Sara

    Yes to contact via e-mail 

    located in france

    yes

  • 0 over 1 year ago in reply to PaulDN81

    I hate to say it but Connect & Apple Health have always had varying issues with activities getting logged. The bugs change every time there's a new GC release. 

    I dont think we'll ever be able to fully rely on Garmin playing nicely with Apple Health. 

    I've resorted to turning off many of the activity related write options (from GC to AH, you do that in the AH app) and use a 3rd party app, Run Gap. That's been working fine for a year now. If they can do it right, I'm not sure why Garmin can't. 

    Wellness data is another rabbit hole I dont want to go down.

  • 0 over 1 year ago in reply to Garmin-Sara

    I’m still having the same issue with 4.67.3. My data won’t copy to Apple health past the first day of this month (June).
    To be clear, the only data that correctly syncs is between now and June 1st. 

    Yes, you can contact me. The country is Belgium and I tried de linking and re linking.

  • 0 over 1 year ago in reply to frostipops

    Same problem, 

    please contact me for a solution,

  • 0 over 1 year ago

    Anybody seeing Swimming workouts, or still not possible?

  • Former Member
    0 Former Member over 1 year ago in reply to PaulDN81

    Same issue, still not seeing any data but HR synced to iOS since 09.03.2023. And i think it’s really sad when it’s still the same problem until now 

  • 0 over 1 year ago in reply to Former Member

    For users still not seeing data sync from Garmin Connect to Apple Health upon updating to Garmin Connect version 4.68.1.2 please answer the questions below if you would like us to contact you for further investigation:

    • Do we have permission to contact you via email?
    • What Country are you located in?
    • What iOS version are you running?
    • Are you missing wellness data (steps, HR, calories) or are you missing recorded activities (running activities, etc...)
  • 0 over 1 year ago in reply to Garmin-Sara

    Hi

    I still not seeing data even with 4.68.1.2 update.

    - Yes you can contact me via email.

    - France.

    - 16.5.1 on iphone xr

    - I'm missing wellness data only because I don't have activites data for now.

  • 0 over 1 year ago in reply to Garmin-Sara

    - You have permission to contact me via email.

    - USA

    - 16.5.1

    - After the update, lots of missing activities were synced. Good job. But I'm still missing several activities (especially swimming) and steps in many days, a difference of several thousand steps.

    Thanks!

  • 0 over 1 year ago

    I'm running into what seems to be the same issue. Did you find any resolution?