As of yesterday Garmin connect does not write steps in Apple Health despite being as the first priority in Apple health This happens after the recent update of iOS 16 and Garmin connect.
Garmin connect version 4.67.0.21
iOS 16.5 version
As of yesterday Garmin connect does not write steps in Apple Health despite being as the first priority in Apple health This happens after the recent update of iOS 16 and Garmin connect.
Garmin connect version 4.67.0.21
iOS 16.5 version
We have enough reports at this time. Engineering is working on this bug and I will post in this thread as soon as there is an update on the progress. Thank you all.
Hello all! We're following up on the report we received after updating your Connect app to version 4.67, not all of your wellness data like sleep, steps, and heart rate was syncing with your Apple Health…
Same with me. Also sleep isn’t syncing properly and a few other things aren’t syncing properly. I did all the proper troubleshooting and finally reached out to customer service and sent a diagnostic. We…
Yes I've noticed the same problem. Just emailed Garmin support this morning:
I've noticed that since upgrading the app on my phone yesterday that most of the data has stopped syncing to Apple Health…
Same with me. Also sleep isn’t syncing properly and a few other things aren’t syncing properly. I did all the proper troubleshooting and finally reached out to customer service and sent a diagnostic. We shall see what happens.
Yes I've noticed the same problem. Just emailed Garmin support this morning:
I've noticed that since upgrading the app on my phone yesterday that most of the data has stopped syncing to Apple Health:
Resting energy, heart rate, steps and resting heart rate all stopped syncing yesterday morning after updating and I've noticed that my workout data actually stopped syncing on 16th May. Only data that has still synced since the update is the number of floors climbed.
I've tried:
- disconnecting and reconnecting from Apple Health
- closing and reopening both apps
- restarting my iPhone
Please can you look into this. Thanks.
Same problem here.
I've updated Garmin Connect to version 4.67.0.21 and there the sync began to work bad. On Apple Health I've lost all the data since May 19th.
I've tried everything but nothing works.
I've chatted with garmin support and they told me to talk to Apple, that is not their problem.
It will probably take them a while to do anything - I’ve not had a reply yet to my email and they’ll probably say that it’s Apples problem . Just think that if enough people complain it might prompt them to release an update to the app sooner to fix the problem
I chatted with Garmin support yesterday and told them everything was fine I updated the Garmin Connect app then everything quit syncing so it was not an Apple problem.
Hi:
Since yesterday may after updating Garmin connect, health & fitness on iPhone is not receiving any activity data form garmin connect....
All the data is on to Write to health on settings...
Do anyone one know if there is an issue with this update? Anyway to solve this?
Thanks