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Vivoactive 4

My phone is linked to my Garmin, however it’s not updating my steps and activities. Garmin and phone is still showing the same from 3 days ago.

any ideas

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trux over 2 years ago +1

Try syncing over the USB cable to Garmin Express on a computer. If it works, then there is a problem with the syncing over Bluetooth, and you will need to fix that. If it does not work over the USB cable…

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0 trux over 2 years ago

Try syncing over the USB cable to Garmin Express on a computer. If it works, then there is a problem with the syncing over Bluetooth, and you will need to fix that. If it does not work over the USB cable either, then there may be a problem with some corrupted data files.

0 Garmin-Sara over 2 years ago

I recommend re-establishing your pairing by walking through the steps listed here - Remove and Add a Device From the Garmin Connect App. If you continue to have trouble syncing please contact Product Support for investigation.