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1040 missing data

I am using it for cycling. The data is recorded correctly in the 1040 device but not uploaded to connect app. Why is this how to fix it

0 seilogramp over 2 years ago

Assuming you saved then synced correctly and are not using multiple Garmin accounts, try a manual upload to Garmin Connect Web.

How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get any message other than Import Complete, then there is a problem with the file. In that case, please attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.

0 9497074 over 2 years ago in reply to seilogramp

Thanks. to update

1. Connect 1240 via type-c cable to computer

2. Copy the log under activity folder

3. log int o Garmin Connect onlnie and upload file manually.

It works but strange that my device fail to sync at the 1st place.