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IOS Connect Not Syncing With Index S2

Hi, I have problem with IOS Connect software.
It is not syncing with my Index S2 since 17/02.
I had tried reset, reinstall Connect, and reset wifi.
It is still not working.

Does anyione has the same problem?

0 trux over 2 years ago

Reinstalling the app won't help, since it is not used for the syncing over Wi-Fi. You may need to fix the Wi-Fi connection of the scale, or connecting it to Garmin Connect over Bluetooth.

The following articles may perhaps help:

Changing the Wi-Fi Connection for an Index Smart Scale Series | Garmin Customer Support
Index Scale Is Not Reconnecting to My Phone Even Though Bluetooth Is On | Garmin Customer Support
What Are the Wi-Fi Requirements for an Index Smart Scale Series? | Garmin Customer Support
Returning the Index Smart Scale Series to Setup Mode | Garmin Customer Support
How Do I Set up an Index Smart Scale Using My Smartphone? | Garmin Customer Support

If nothing of it helps, call the Support, and they will walk you through the necessary steps.