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Apple Activity Rings not updating with Garmin workouts

db
over 2 years ago

I'm looking for some level of confirmation as to whether or not I'm doing something wrong in my setup.

I have a Fenix 7S watch that syncs with the Garmin Connect iOS app after ending my tennis training.

The training activities gets logged in the Apple Health app through the Garmin Connect app, but fails to move any rings in the Apple Fitness app.

Am I missing something obvious?

I have tried installing additional apps like Strava but I guess Strava requires the activity to be recorded on the app while performing the activity, and I never have the phone on me during workouts, only the Garmin Fenix 7S watch.

Watch OS 11.22

Garmin Connect iOS App v4.62.3 (23-Jan-2023)

  • 0 over 1 year ago in reply to justinjbird

    It seems pretty clear that it is an Apple problem, which is entirely in keeping with their general inability/unwillingness to work well with anything outside their own ecosystem. As I mentioned previously, Suunto App has exactly the same problem. I also found that if you disable and reenable the Apple Health permissions for the app, your most recent couple of activities will work.

    My ultimate solution was to delete the Apple fitness app, which is little more than a game.

  • 0 over 1 year ago in reply to James Brown

    How is this an Apple problem when Strava used to update the rings. Garmin is way behind in smartwatch functionality. 

  • 0 over 1 year ago in reply to James Brown

    Not sure it is .. my partner has same watch .. same phone and same updates and his watch still moves the rings and mine doesn’t .. so how is that possible? I enjoy the Apple fitness app as I like to use the challenges and get the badges too 

  • 0 over 1 year ago

    Hello, I manage to solve the problem in my iPhone. You need to go to the Garmin Connect App > More (right bottom part of the screen) > Settings > Connected Apps > Apple Health > Turn on all.

    I hope this solve the problem in your phone

  • 0 over 1 year ago in reply to db

    Your steps also worked for me!

  • 0 over 1 year ago in reply to jdshutter

    Hi all, I was also strugling to get the activity app being updated with the Garmin workout. I do see the workout appearing in the Activity overview screen, in the section History, but no rings are updated. In my case the solution is to wear the Apple Watch for a few minutes after you have recorded the training with your Garmin (in my case EPIX2). When you do this the activity rings are updated like magic. I know this sounds funny but for me and my girlfriend (also using Garmin Fenix 5) for her CrossFit workout this works everytime for the last few months. Hope this helps others as well....so no final answer why it is not working but a good workaround that always works :) To be complete my girlfriend has iPhone 12 pro (running iOS 17.3.1) with Apple watch 7, I run the Apple Watch Ultra 1 and iPhone 15 pro (iOS 17.3.1).