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Repeated Bluetooth pairing request pops up from unused ForeRunner 245M after having removed it from IOS Bluetooth devices and Garmin Connect Mobile IOS

animaniak456
over 2 years ago

I have an issue with my iPhone/Garmin Connect App and a ForeRunner 245M that I no longer use myself.

I've upgraded to a Fenix 7X and have passed on the ForeRunner 245M to my son.

What I've done is unpaired the FR245M from my iPhone 12 Pro from the iOS Bluetooth settings. I have also removed the ForeRunner 245M device from my Garmin Connect Mobile app on my iPhone.
The Fenix 7X has been paired to my iPhone and added to the Garmin Connect Mobile app.

The ForeRunner 245M has been paired to my son's iPhone 7 Plus and added to his Garmin Connect Mobile app on his phone as well.

The issue I have is that when the FR245M is in range of my iPhone 12 Pro, and I have the Garmin Connect Mobile app open, a Bluetooth pairing request pops up from the FR245M, prompting to enter the code displayed on the watch, into the phone. This behavious doesn't happen when I do NOT have the Garmin Connect Mobile app open on my iPhone 12 Pro.

When the Bluetooth pairing prompt appears, I check the Bluetooth devices list in the iOS Bluetooth settings and briefly, the "ForeRunner 245 Music" device appears in that list, but it does not have the litte blue "i"-within-a-circle icon to the right of the entry that allows one to open a sub-menu to allow one to "Forget" the bluetooth device.

Through all this, my new Fenix 7X remains connected to my iPhone, as expected, it being the device most recently paired (over Bluetooth) and added to the Garmin Connect Mobile app.

How do I stop the FR245M from repeatedly trying to re-pair to my iPhone 12Pro? (note that the FR245M is successfully paired to my son's iPhone 7 Plus already)

  • 0 over 2 years ago

    I would check again the devices listed in Garmin Connect app, Garmin Connect Web, Garmin Express, and also other Garmin apps, such as Garmin Connect IQ, Garmin Explore, Garmin Golf, Garmin Dive, and verify that the old device was removed from all of them. 

    If it does not help, it is possible that you have another fantom Garmin Connect account, that you accidentally created in the past, and the watch is still active there. Open the page https://connect.garmin.com/modern/connections/search, and search for all email addresses you have, and for all user names you used with Garmin, and check whether you do not find a second account of yours.

    I have multiple watches at home, but once removed from GC, they definitely do not try to re-pair again, when in proximity.

  • 0 over 2 years ago in reply to trux

    Thanks for the pointers - the FR245M was definitely removed from Garmin Express as well as Garmin Connect Web. I had no other Garmin IOS apps except for the Connect IQ one.

    I did miss removing the device from the Connect IQ IOS app but there's no specific function to remove a device from there, so I have since uninstalled and reinstalled the app.

    The pairing prompts from the FR245M now appear to have stopped since doing that.

    It seems there's some sort of bluetooth device cache that's possibly shared across the Garmin IOS apps that's only cleared of a particular device when **all** the apps that listed/managed the device have had that device removed.

    Thank you very much, I appreciate the help!

    EDIT: I jumped the gun on this…. The FR245M is still attempting to pair to my iPhone… Weary