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Problem with Health app ios

jqa
over 2 years ago

Finally garmin connect synchronizes the energy in activity with the health app. Good.
But I think there is a problem with the health app. For a few days, when I do a workout, garminconnect synchronizes the energy in activity perfectly with the apple watch. But looking at the health app I see that garminconnect creates many duplicate entries that the health app does count (the watch does not).
I can send captures in case you can look at it.

  • 0 over 2 years ago

    I have tried to attach photos but I do not see the option. I attach them by google photos link.
    photos.app.goo.gl/zKn3crNJFs2rY2TW8

       

       

  • 0 over 2 years ago

    Also add that I have manually deleted the repeated entries but when synchronizing with garminconnect they are created again.

  • 0 over 2 years ago in reply to jqa

    Garmin just released a quick fix i believe for the Connect app, can you confirm if it fixed your issue ? i dont have my watch today to try it.

  • 0 over 2 years ago in reply to Richny

    It did not. My Sunday run is multiplicated 16 times in IOS Health active energy.. I updated the app, deleted 15 copies of the same entry and couple of seconds later there were 13 entries. 

    Edit: apparently the app is now doing housekeeping on the background as now I'm left with only one copy of this activity.

  • 0 over 2 years ago

    In my case the rings are not filled at all and I run the lastest GC APP version were Garmin claimed to have fix the issue with rings not being filled. I can see in health and fitness App that data is there but rings are not filled. Garmin Connect App is the primary source and all toggles for what GC may write/read is toggled on. But no rings are filled. Anyone else got this problem. I have reported Bug to Garmin

  • 0 over 2 years ago in reply to Richny

    app updated. I keep getting repeat entries. I think I had removed all of them. I'll delete them manually again and I keep watching.

  • 0 over 2 years ago in reply to jqa

    Let's get worse. The training sessions have disappeared since January 13 (2 running training sessions and 2 strength training sessions). They used to go out Also, now they don't even add minutes of exercise... It's crazy! As I write this, I went back to the Garmin Connect app and then to the Health app to check the data and they have reappeared... The good thing is that I don't see duplicate entries...

  • 0 over 2 years ago in reply to jqa

    After testing for several days, everything seems to be working fine. rings complete, I don't see duplicate entries, and data doesn't disappear and reappear without explanation.