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iOS cannot sign in

I had to change my password within Garmin connect. As a result I was signed out of iOS app. With new password I have not been able to sign back in. The app just loops.

I have closed and reopened the app, tried to switch users and log back in with the same info no luck I have also uninstalled and am using new correct login and password. I continue to get the error message “sign in attempt failed”

any help would be greatly appreciated

0 e7andy over 2 years ago

Does it work to login to Garmin Connect Web with those credentials?

0 6870385 over 2 years ago

i have the same problem. Login works on any other device and on web. I resinstalled the connect app, cleared cache for safari, restarted phone. nothing works. Even more, the garmin connect app shows my avatar every time I reinstall it, so it clearly does not remove all dsta from ios when uninstalled.

0 5335159 over 1 year ago

I'm having the same problem! Did you solve it?

0 6870385 over 1 year ago in reply to 5335159

yes. make sure you uninstall all garmin apps from the device; it somehow shares sessions.