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Garmin's Server is Down!

8974595

Why can't the mobile app upload a ride to Strava all by itself? When Garmin's server is down it can't do anything. This happens too frequently. Also, why isn't there a backup server?

  • 0
    8974595 said:
    Why can't the mobile app upload a ride to Strava all by itself?

    Because Strava connects to Garmin's API on their servers to get the data. If the server is down, you can upload the fit file of the activity to Strava manually. However, it did not happen to me since perhaps two years, and I log in average 5-6 activities per day. I suspect that in your case it is rather either a problem of local Internet connectivity, or a lost connection between the watch and the phone.

  • 0 in reply to trux

    It is not a watch. it is a 130 plus cycling computer. I don't think it is possible to fetch the fit file and store it on my phone so I can send to my Mac to upload to Strava.

  • 0 in reply to 8974595

    I think Edge 130+ does not have the USB port, so indeed you cannot download the file from it directly, unless you have an ANT+ stick on your computer, but if (or when) the activity synced to your Garmin Connect account, open the activity in GC Web, export it as "original", unzip it, and import the FIT file to Strava.

  • 0 in reply to trux

    I turned my VPN off and back on then bluetooth off and back on and it started working again. Must have got gummed up. Thanks.