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connect app

I recently changed phones and when I downloaded the connect app it had none of my previous months of data . It was like I never existed and starting over again. I had build up a lot of runs and there all gone. How can this happen

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seilogramp over 2 years ago +1

Sounds like rather than logging in with your existing Garmin account, you created a new account. A common mistake when reinstalling the app or changing phones. Data is Missing from My Garmin Connect Account…

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0 seilogramp over 2 years ago

Sounds like rather than logging in with your existing Garmin account, you created a new account. A common mistake when reinstalling the app or changing phones. Data is Missing from My Garmin Connect Account After Syncing