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My step data from the last week has not transferred from my watch to the app.

I tried several fixes and now it has started recording again but I have lost a weeks worth of data. Will it still be on my Vivoactive3 and how do I upload it as sync isn’t doing it

0 e7andy over 3 years ago

Try syncing with Garmin Express: https://www.garmin.com/software/express/

0 7704718 over 3 years ago in reply to e7andy

Thanks for the suggestion, I tried that by syncing on garmin express and it seems to now only have collected data from today and there is a ‘black-hole’ for the last 8 days or so. Strangely it has running activities recorded but no step data.

0 e7andy over 3 years ago in reply to 7704718

The activities and health data are synced separately. Vivoactive 3 can store up to 14 days of health data so it should be possible to fetch that data, but there might some issue that causes the data to not sync.

I don't think you can manually upload FIT files with health data to Garmin Connect.