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Information lost on my Garmin Forerunner 735 XT

On the 28th September I walked 21 miles. The watch was tracking me I saved it at the end. It was in low power mode. I got home charged it for a while and the whole day has been lost! Is there anyway if getting that info back? Or can I add it somehow. It's a garmin Forerunner 735xt

0 seilogramp over 2 years ago

Do you see your activities on the watch?

0 3949822 over 2 years ago in reply to seilogramp

Yes and the same happened today. Saved the hike and had all info all day as soon as it's saved it lost it all!

0 S.M.R. over 2 years ago in reply to 3949822

So you do NOT see the activity on the watch after it is saved? i.e looking at the history on the watch.

0 seilogramp over 2 years ago in reply to 3949822

3949822 said:
Yes and the same happened today.

If you do see the activity on your watch, try a manual upload to Garmin Connect Web, making sure you're loged into Garmin with the same email you've used in the past - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

If you get an error message when trying that, good chance the file is corrupt. In which case, reply back here and we can try to repair it for you.