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After upgrade to 9.33 software, EPIX 2 (gen) Sapphire does go off in the middle of a run activity AND afterwards it doesn’t sync that activity in Connect of wifi. It only syncs with a cable and my computer. What to do??

Martien-van-Nistelrooij over 2 years ago

After software upgrade to 9.33 my Epix 2(gen) sapphire does:

1- after 6 or 7 kilometers in a run my watch go black(off) and on again. That happens every run I do after the software upgrade.

2- My epix2(gen) sapphire doesn’t sync that run activity with Garmin connect. Not by Bluetooth or WiFi. When connecting with the computer by cable the activity appears in connect.

0 Coach_Josh over 2 years ago

Mine is doing the same thing, but only for runs. If I go into the settings on the watch and disable, then re-enable the connection to the phone, it syncs normally. It's frustrating to have to do this after every run, though.

0 2830071 over 2 years ago

I have similar problem with my Fenix7 Sapphire. But in my case, it doesn’t happen on every activity. most often happen when I do a walking activity (every second walk or so). Sometimes it happens when I run, but it’s harder to find a pattern.
This is very annoying and it started after I updated to 9.33 previously it worked correctly.