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Strava only showing data from one device

8439196
over 2 years ago

I’m using a Venu 2 and an Edge 130 for cycling, the first two times I used them for a ride Strava showed the activity had data from both devices. Now it will only upload one or the other, seemingly which ever one syncs with GC first. I’ve tried reconnecting both apps to no avail. The data shows from both devices in GC and I can’t understand why it’s now stopped. It’s really annoying if it only loads data from the Edge which doesn’t display heart rate etc.

Has anyone come across this? I hoped reconnecting the apps might do it, other than that I don’t know what else I can do unless there is something wrong with the data sync between the two apps.

  • 0 over 2 years ago

    You should only log your activity with one device. If you log with multiple devices you will get double the distance. Now you will have to delete one of the activities after each ride to get the correct stats in Garmin Connect and Strava.

    What you experience might be a feature in Strava. It detects that you are double reporting the same ride.

    Why don't you broadcast the heart rate from the Venu 2 to the Edge? https://www8.garmin.com/manuals/webhelp/GUID-D93137A9-B374-4A24-8A4D-A66C9AC91265/EN-US/GUID-8EC8B7FE-2AC2-46E9-94FC-06416FF1E2ED.html

  • 0 over 2 years ago in reply to e7andy

    Ah I didn’t know you could do that and have just done it. I guess now I don’t need to record on my watch also? Good to know there is a way of doing that, is there a way to get calories also? Any other tricks like this about that I’m not aware of?

    I have tried numerous times to set up the extended display but it doesn’t want to work nothing happens. Hence why I didn’t know about this. 

    thanks for the tip super helpful

  • 0 over 2 years ago in reply to 8439196

    The calories should already work. Maybe the Edge needs the heart rate to calculate calories. 

    Venu 2 does not support extended display and I think it is pretty useless anyway...even at a triathlon. 

  • 0 over 2 years ago in reply to e7andy

    Ah ok perfect makes sense. Good to know extended display isn’t worth it so I’ll not waste anymore time on it! I’ll test out calories tomorrow fingers crossed it works as you say.

    thanks for you help mate, appreciate the answers and being schooled a little!!