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Health stats data (HR, Respiration, Stress, Body Battery) missing

Good day, I'm using a Garmin watch 745 and Garmin connect mobile app (latest versions).

In Garmin connect health stats, data is missing. It says eg "No heart Rate data" or "No Respiration Data". Stress and Body battery data is also missing.

I've reinstalled Garmin connect app on my IPhone, synced many times but still no result.

How can i solve it?

Thank you in advance.

0 trux over 2 years ago

Try the Troubleshooting guide for (some) data missing after syncing,

0 pozzth over 2 years ago in reply to trux

Thx trux.

Not sure if it is related, but noticed that Pulse Ox Mode was off. Turned it on and all other data is visable now...

Will have a look at the troubleshooting guide as well if the problem appear again.

0 trux over 2 years ago in reply to pozzth

PulseOx is a huge consumer of battery power, so most people prefer keeping it off, or turning on only when needed - for example when being ill and having respiratory or cardiac problems, or keeping it on during sleep when sufferiing sleep disorders like sleep apnea. But if you do not mind the necessity of frequent charging, and it helps fixing the syncing issue, then why not.

0 pozzth over 2 years ago in reply to trux

Ok thanks for your comment. That is useful to know. So generaly it should not be related to syncing other data to GC when turning PulseOx off. I will try and see what happens.