This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Why does my device show a lower steps goal than my app?

My device (new purchase) shows my step goal a lot lower than my actual step goal in the Garmin connect app. How can I fix this?

Top Replies

0 e7andy over 2 years ago

Update the step goal and sync.

0 HelsoM over 2 years ago in reply to e7andy

I thought I had but that wasn’t the case. All fixed. Thanks for replying.

0 6564522 over 2 years ago

My steps are not accurate..

for example my friends watch indicated 13,000 steps but I only had 8000 and we walked the same distance.

any assistance pelas

0 e7andy over 2 years ago in reply to 6564522

Did you hold anything in the hand or didn't the arm move freely?

Then there is also the possibility that your friend's watch counted too many steps. What was the distance and what is your stride length?