This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

time gap when synchronisation with connect app

Hello, I have the following problem: when I end a running training session and synchronize it via the connect app, the starting time of the training is  with a difference of 1 hour. The correct starting time is shown on the fenix 5 though. How can I solve the problem? 

  • Alanya is using timezone GMT+3 and your activity is GMT+2, so it is actually the correct time. 

  • thank you for your answer! the activity should be recorded with GMT+3 as well to get the right starting time uploaded. Where can this be done?

  • The GPS coordinates of the starting point are all right, but the time zone settings is wrong. Instead of using the Istanbul TZ, it uses Africa/Johannesburg TZ:

    Strange, though, that your watch shows the time correctly. Try syncing the Time with GPS to acquire the right time and TZ again (Fenix 5 Time Settings). And make sure the the TZ option is set to Auto, in the menu Set Time. Also verify the TZ settings of your iPhone.

    Edit: if nothing of it helps, then you may have a broken TZ table on the watch. Connect the watch to a computer, and check for updates with Garmin Express.