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Steps, Sleep and HR not showing up in app Forerunner 235

The app has stopped showing my steps, sleep and heart rate. It’s connected to Bluetooth as I’m getting notifications. If I do an activity then this log this and my heart rate is recorded.

I have a forerunner 235, any advice would be appreciated

0 trux over 2 years ago

Try restarting the watch, and shutting down (swipe it up in the iOS App Switcher) / restarting the GCM app. If it does not help, remove the device from Garmin Connect, and then add it back again. If it does not help do all these steps:

Remove the watch from the Garmin Connect Mobile app
Sign out of the GCM app!
Remove the watch from the Garmin Express on the computer
Sign out of GE!
Remove the watch from the Garmin Connect Web
Sign out of the web account!
Sign in back to your original Garmin Connect account on the app, and add the watch again. Repeat with Garmin Express.

0 8110434 over 2 years ago in reply to trux

Thank you very much! I’d tried some of that but not all of and it worked