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My HR tracking is not working properly since yesterday. Today also the battery is dead during the day ( starting from 9d in the morning; no activity).

HR is not working continuously during the day. Battery died after 10 hours ( starting from 9d in the morning).

  • Did you try restarting the watch? Even better, do a soft reset - press the Light button for some 20s until it shuts down, and then restart. If no change, try the master reset to factory defaults. If still no improvement, contact the Support.