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App doesn’t show running phases anymore

Since a couple of days, the App (iOS) doesn’t show the running phases of my training.
So, I have to sum all the laps manually, they aren’t grouped anymore

any fix expected?

happens only to my app?

thx

Top Replies

seilogramp over 2 years ago in reply to MarinaMar +2

Best to contact support in that case.
kbennett70 over 2 years ago +1 suggested

I received a message from Garmin support re: this

A fix for this issue has been released via a backend update. This fix will only apply to newly uploaded activities. Any affected activities that were uploaded…

All Replies

0 MarinaMar over 2 years ago in reply to seilogramp

It was not an update. Simply, the app on Wednesday morning said “hallo, finally you can choose among several new gym workouts!” and phases disappeared in the same day.

0 seilogramp over 2 years ago in reply to MarinaMar

Best to contact support in that case.

0 kbennett70 over 2 years ago

I received a message from Garmin support re: this

A fix for this issue has been released via a backend update. This fix will only apply to newly uploaded activities. Any affected activities that were uploaded prior to this fix being released can be corrected in one of two ways.

First, would be to edit the intervals of the affected activity. To do so:

Access the activity details
Access the full Edit Page
- Three dots in the top right within the Garmin Connect app
- Pencil icon with the Garmin Connect Website
Select Edit Intervals
- Within the Garmin Connect app, must first select Show More Data
Edit/change an interval step to something else and then back
- Example; Run to Rest and then back to Run
Select Save

Second, would be to:

Export the original activity file and save to computer
- See: How Do I Export Data Out of Garmin Connect?
Delete the activity from Garmin Connect
- See: How Do I Delete Data From Garmin Connect?
Manually upload the activity exported in step 1 back into the account
- See: How Do I Manually Upload an Activity I Recorded to Garmin Connect?