This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Data for this activity could not be loaded - pull to refresh

IOS - getting this message for all activities. I have been using my Garmin and the iPhone app for years and have never seen this issue, although it has been reported multiple times in the forum (with no solutions). Any ideas?

Top Replies

3934129 over 3 years ago in reply to e7andy +1

App needs iOS 13 minimum. iPhone 6 iOS only updates to 12.5. I think this could be the reason. 2 options: wait to see if Garmin/apple tweak software or get a new phone.

All Replies

0 8827521 over 3 years ago

My iPhone 13 Pro Max with is currently up to date with the iOS 15.4.

My activity, such as a run and a lap pool swim is noted but no details are downloaded.

Any suggestions? All are welcomed!

0 BarryCorbett over 3 years ago

Iphone 6 plus and cannot update beyond ios12 to ios13.

So cannot see underlying data of activities that prvsly could see a week ago.

Why cannot Garmin ensure backward compatability?

0 3863142 over 3 years ago

same issue with an iPhone 11

0 7588385 over 3 years ago

I have this problem with iphone 7 with IOS 15.3.1

Any thoughts?

0 3863142 over 3 years ago in reply to 7588385

I just updated my garmin connect app on my phone and everything is back to normal

0 Mark over 3 years ago

Glad it’s not just me! iPhone 6 on 12.5, was fine until a few days ago. Come on garmin sort it out!

0 urs78 over 3 years ago

The same issue. But just by the own activities. My friends activities i can see all datas!??! Why?

Moderator: Joined threads.

0 e7andy over 3 years ago in reply to urs78

Update app to the latest version.

0 GONCALLF over 3 years ago in reply to e7andy

Hi, my IPhone 6 Plus only support 12.5. This mean that I have to buy a new phone to see the my activities?

0 2326105 over 3 years ago in reply to e7andy

As already mentioned. The iPhone 6 is on iOS 12.5.5 and cannot be upgraded to the latest version of Garmin Connect because it has a minimum requirement of iOS 13.0

Apple are not planning to upgrade these devices beyond iOS 12.

We are stuck on GC v4.42.1.3

Garmin have caused the problem within the last few days probably by changing one of the URLs or ports the older apps ping into.