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Hydration Widget Syncing Issues

The hydration app on the garmin connect mobile app is showing 1 cup less than what is showing on my Fenix 6. Has anyone else run into this issue? Ths issue seems to have started a few weeks back after the last hydration widget update.

0 AaronW20 over 3 years ago

This is also an issue on the Android version of Connect as well as the web version. The hydration overall is really glitchy in general. It's pretty disappointing since they advertise it as a feature

0 BeneGi over 3 years ago in reply to AaronW20

Glitchy is really nice said. Its really bad. If you open it, always wait until it did a sync. Always wait. If you entered your cups, wait again before you jump back to the widget roll. In the widget roll, double check if the amount of fluid is right. Only if you do this, it will not forget a few cups you entered. If you are to fast, it will not sync.

I believe its because the widget always has to establish a live connection to the server, Garmin Connect Mobile is only a helper wich establishes that connection. It does no offline caching.

0 4936421 over 3 years ago

I suddenly started experiencing this yesterday but it's showing one cup more. It seems that no matter what unit I use for entry - 1 cup, 2 cups, 4oz, or even their -/+ - when I enter 4 cups it jumps to 5. And sometimes when I select the 2 cup amount it only records 1 cup. I didn't have any problems prior to yesterday.

0 N8Unterseh over 3 years ago

I am having the same issues. Bug in Hydration in garmin connect app on ios. I can't figure out the exact pattern. Sometimes, when I add to the cup count for a given day (doesn't seem to matter if I add one at a time or use the quick add buttons), the total will not accurately reflect the number of cups I added. This, by itself wouldn't be that big of a deal, BUT my goal is set for 16 cups (one gallon). When I get to 15, and add one more cup, however, the total jumps to 17. Then, when I remove one cup, it drops to 15 again. It won't allow the total to hit 16. I have tried:
closing the app and re-opening it
changing to a different day and going back to that day
uninstalling the app, turning the phone off, and reinstalling the app

When I look at connect.garmin.com, I see 16 cups for yesterday. When I go to the app, however, it shows 15. Please fix (or help me figure out how to solve).

Contacted Garmin support and they said that their engineering team is working on a solution.

0 2110761 over 2 years ago

7 months later and “glitchy” is a kind way to describe the hydration widget! It is inconsistent with saving my entries (on the watch), and once I hit my goal it goes off about every 2-3 minutes. Think I’ll just delete it and manually enter on my Connect dashboard at this point.