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Intensity Minutes - own HR Zones not saved

rentagreement
over 3 years ago

Hi,

whenever I change from Auto measuring Intensity Minutes to "use own HR Zones" in the Connect App (IOS)  the new settings never get saved and with the next sync to the watch the settings in the App are back to Auto.

Could you please fix this? I am using the FR55.

Thank you

  • +1 over 3 years ago

    Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?
  • 0 over 3 years ago in reply to Garmin-Kevin

    Hi,

    thank you:

    1. yes 2. yes 3. Czechia/Germany

    I am attaching pictures of what I mean - changing the settings I am showing with the screenshots does not lead to a change. My last screenshot shows that all changes are lost.

    the arrows d

  • 0 over 3 years ago in reply to rentagreement

    Hello .  In your screenshots, I do not see one that includes the toggle for "Use Heart Rate Zones" switched to 'On'.  When you do that, you should be able to choose values for the 'Moderate Intensity' and 'Vigorous Intensity' fields.  When you have selected values for there and you have the toggle switched to 'On', please take a screenshot (and post here) showing your selections.

  • 0 over 3 years ago in reply to Garmin-Kevin

    dont worry, naturally I switched them on, I just somehow did not include such a screenshot. I know how to use the app, tried all kinds of settings.

    Whenever I switched own HR Zones on, set whatever possible combination... always, always the setting jumps back to auto with the next watches sync