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I ran 6 miles this morning - was sitting at 17000 + steps. Now have 792 steps???

2676436
over 3 years ago

This morning I ran a10k race, walking there are back and had on my watch over 17000 steps. I’ve just checked both watch and app and are now showing I’ve only got 792 steps???  

  • 0 over 3 years ago

    Hello!  I'm sorry to hear about the steps issue that you're experiencing.  So that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?