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MTB Activities not syncing to Strava--all other Activities do sync.

I have a new Fenix 6 Sapphire, and can successfully sync all my activities--Run, MTB, and Swim--to Garmin Connect.

My Run and Swim Activities sync with Strava. My MTB Activities do not. I have to upload them manually.

I have confirmed all my settings are correct, and have twice disconnected and reconnected the two apps, to refresh the connection. If I make a quick test run Activity, it updates very promptly. MTB does not.

Any ideas what's wrong?

0 seilogramp over 3 years ago

Could you zip and attach one of the fit files from a MTB activity? Might be something in the data that could give us a clue.

Attach your fenix to a computer and go to the \GARMIN\ACTIVITY folder. You should be able to find the appropriate fit file based on the date.

Former Member 8527507

0 2707668 over 3 years ago in reply to seilogramp

7403121663.zip

Thanks very much.

Here's the zip of this morning's MTB activity.

0 Former Member over 3 years ago in reply to seilogramp

solved

0 seilogramp over 3 years ago in reply to 2707668

I tried searching the strava support and strava community forums and came up empty. See Former Member's post above.

0 seilogramp over 3 years ago in reply to Former Member

I tried the fixed fit file using my test Strava and Garmin accounts that are linked. Any other activity direct from the watch or from GE/GC syncs with Strava within seconds after upload to GC. The original MTB and the fixed MTB activities do not. Can only get it to Strava using manual upload - https://www.strava.com/upload/select

Guess we will wait on the original fit file from the watch.

0 Former Member over 3 years ago in reply to seilogramp

solved

0 2707668 over 3 years ago in reply to Former Member

Thanks everyone.

I have to admit I'm having trouble following all of the technical stuff above.

I just tried uploading the raw .fit file, but the forum won't let me. I don't know if there's a difference between that and the zip file version; shouldn't be really, as far as I know.

Weirdly, I ran two more MTB test Activities this morning, and they uploaded to Connect, and right away, to Strava.

0 Former Member over 3 years ago in reply to 2707668

solved

0 2707668 over 3 years ago in reply to Former Member

Thanks!

Here's the zipped fit file of a new, successful MTB activity. It transferred promptly to Strava.

7409208473_ACTIVITY.fit.zip

0 2707668 over 3 years ago in reply to Former Member

And here's the zipped fit file of the original MTB activity that did not transfer to Strava.

7403121663_ACTIVITY.fit.zip