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My watch has no time display just see this on the screen

9630695
over 3 years ago

my watch was working perfectly fine but all of a sudden this screen shown up in stead of the time. My phone Bluetooth is on and says it is connected to the watch. I tried to turn off both the watch and the phone no effect. 

  • +1 over 3 years ago

    Which watch is this? Probably need to reconfigure the Bluetooth pairing and settings.

    • Verify that you're running the latest release of Garmin Connect Mobile iOS.
    • In the Garmin Connect app remove Garmin - More > Garmin Devices > select your Garmin device > Remove Device
    • On your iPhone go to Settings > Bluetooth > select your Garmin device > Forget This Device
    • If you have any other mobile devices (phones, tablets) nearby and paired with the Garmin, also do the same there - Settings > Bluetooth > select your Garmin device > Forget This Device
    • Restart iPhone
    • Restart Garmin
    • Place your Garmin in pairing mode  - depends on model, but usually hold MENU > select Pair Phone.
    • Pair using Garmin Connect, not your phone's Bluetooth settings.

    If still no joy, might need to contact Garmin Support

  • 0 over 3 years ago

    My watch is forerunner 45s. Thank you it’s working again after following the steps you said.