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Bug : The july badges images aren't displayed on Garmin Connect, there is just a gray hexagon.

In the challenge tab of the mobile application, normally we can see the challenges of the months with the associate image (in an hexagon).
Since the month of July there is no more image in the hexagon for these challenge.

I think this is due to the fact that i cannot update the app with the latest version since it is only compatible with iOS13, and i cannot install iOS13 on my "old" iPhone.
Someone else have the same issue ?

Top Replies

John H over 3 years ago +1

Yes, same issue here with iPhone 5S…just grey icons with no actual badges shown. Surely Garmin can do a patch to fix this?!
e7andy over 3 years ago in reply to 8242676 +1

You can always use the web if you want to see them: https://connect.garmin.com/modern/challenge

The web got more functionality than the apps so I pretty much only use the web version. The apps are just…

All Replies

0 e7andy over 3 years ago

Yes. It is because you can't run the latest version of Garmin Connect which requires iOS 13.

0 John H over 3 years ago

Yes, same issue here with iPhone 5S…just grey icons with no actual badges shown. Surely Garmin can do a patch to fix this?!

0 8242676 over 3 years ago

Is this issue currently being fixed? I just bought this watch in January. I know it is crazy, but I want to see the little badges!

0 e7andy over 3 years ago in reply to 8242676

You can always use the web if you want to see them: https://connect.garmin.com/modern/challenge

The web got more functionality than the apps so I pretty much only use the web version. The apps are just for "emergency" access to my data and for syncing.