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Why would only one day in last week not record a single things when I know everything was fully loaded and on.

Why would only one day in last week not record a single things when I know everything was fully loaded and on.

  • Same thing happened to my venu sq, a circuits class and a 16 mile run completely disappeared from my watch along with a cool down walk. Watch is only 1 month old and I am tempted to return it as I need some reliability in my training, so hard to get any firm answers on here. 

  • Why would only one day in last week not record a single things when I know everything was fully loaded and on.

    If you're using only the Garmin Connect app to sync, try a manual upload to see if the activity (.fit file) is corrupt - How Do I Manually Upload an Activity I Recorded to Garmin Connect?

    If you get any message other than Import Complete, then there is a problem with the file. It is likely corrupt. Attach it to this thread. We can take a look to see if it is repairable.

    • Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
    • Or upload the fit file to a file sharing service, such as OneDriveGoogle DriveDropbox, etc., make the file public, then paste a link to the file in your post.