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Garmin Descent MK2I does not properly update Apple Health and Apple Fitness

I just purchased a new Descent MK2I and setup the data sync between Connect and Apple Health. While I can see a workout the data does not update Steps, Exercise results or rings on Apple Fitness. I called Garmin support and they basically said this is not their issue but Apples. The gentlemen even said he's never hear of the problem but the various forums reflect otherwise. I use a number of fitness apps and none of them have this issue so I suspect there is a data feed issue with the connect interface. Is anyone having the same issue? How did you resolve? My phone is an Apple 12 and all software and apps are up to date. Thanks

Top Replies

Steve P over 3 years ago +2

Yeah, it's an issue. Garmin is going to point you to another post that says... we're not fixing it. You can use RunGap to read Garmin activity then send them to Apple Health and it logs correctly. There…

All Replies

0 Steve P over 3 years ago

Yeah, it's an issue. Garmin is going to point you to another post that says... we're not fixing it. You can use RunGap to read Garmin activity then send them to Apple Health and it logs correctly. There is a yearly fee of $11 to have the ability to push into Apple Health.

0 jdnovak over 2 years ago in reply to Steve P

Well yeah, but it doesn't work with 2FA

0 WizardlyHat over 2 years ago in reply to Steve P

I think it would annoy us all less if they stopped saying they do support apple health, or at least stopped saying that it was an Apple problem. Honestly, if they just said "Garmin Mobile iOS connect supports the three or four non-activity fields it really does support correctly, and we have no plans to improve that" it would be better. At least they did finally say they don't care and have no plans to fix it, which was an improvement from 'nothing is wrong' (although I think that the forums are the only place they have this message). I still think they are missing a huge opportunity to be a 'second device' with a fitness focus. With the announcements yesterday Apple certainly seems to be signifying that they are moving into Garmin's space and I am very curious to see if they pull a similar level of surprises with hardware this fall.

0 MartinHu over 2 years ago

yeah, Garmin just ignore the issue. You can try join us by requesting the fix of their API here. They consider it "feature" rather then a problem :-D

more can be found in the thread here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/288457/apple-health-activity-ring-does-not-fill-after-workout-is-completed-on-a-garmin-device#pifragment-1286=8

Req. feature link:

I spoke to Garmin and apparently there are not enough people requesting this feature. PLEASE use this link to put in a request for the feature->http://www8.garmin.com/contactUs/ideas/