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"Network Connection Error" when viewing Fitness Age

Former Member
Former Member

Every time I try to view, specifically, my Fitness Age on the Garmin Connect App (iOS), I get a network connection error. I bought my father the same watch and we began wearing them at the same time, have been using the same WiFi, yet his is providing him a fitness age and mine is not. Fixes I have tried based on other posts: 

1. Sign out and in 

2. Update phone 

3. Restart phone 

4. Delete and reinstall app 

5. Remove and reconnect watch 

This is really frustrating as I just spent $800 on watches from Garmin. What can I do?