Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin livetrack not showing location

IvarsG
over 4 years ago

Garmin 820 Edge. When I started a new season,  automatically started LIVE TRACK and  contact person receiving an email with a notification about starting Live Track. But only the map is visible. My location is not visible. Before, everything worked and was visible. What solution?

  • 0 over 4 years ago

    Are you on Connect version 4.41.2? This version was released today April 8. I just did a run. All of my recipients see the map and the start and stop locations.

  • 0 over 4 years ago in reply to seilogramp

    I had version 4.41. I updated it to 4.41.1. But it doesn't work either. Only the map comes to the e-mail.

  • 0 over 4 years ago

    I’m having this same issue - have been for a few months now. When I manually start livetrack it provides data (I.e., shows me and my progress on the map). When I use auto start it sends the notifications- the Garmin notification when opened states “no location data”, the Strava status states “activity not started”. 
    I have a fenix 5x plus, software version is 14.00 (e036468). Garmin connect app software version 4.41.2.1. 
    iPhone location services set to “on” and connect permissions set to “always” with precise location authorized. Connect privacy set to groups and my connections for all settings. Haven’t opted out or revoked permission for any of the data categories. 
    After confirming all these settings for Garmin customer support, at the advice of Garmin techs I disconnected my watch from my phone “forget”, uninstalled connect, restarted my phone and watch, reinstalled connect, rechecked (or granted permission again where necessary), restarted my phone and watch again. Did another test with auto start and it’s still not working. 
    to be clear this function use to work - we think it stopped a few months ago. I am never on WiFi when I start my runs, I wait for gps to connect before starting, I run with my phone and leave the connect app open. Any thoughts?

  • 0 over 4 years ago in reply to hensley.philip

    I'm having the exact same problem with my Fenix 5S. It worked in 2020, but hasn't worked in months. For the price, I really expected more from this watch. Very disappointing. Probably going back to my Samsung Gear.

  • 0 over 3 years ago

    Same Here. Worked well on my Last phone, does not work now. Support says it is a "phone Issue" but I see here it is not my phone!