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7 Day Body Battery "Flat lined"

On IOS Garmin Connect Mobile, my daily Body Battery Details shows up just fine and as expected throughout the day. However, when I go to Health Stats|Body Battery it is "flat-lined" at zero. Looking back to prior weeks they are all "flat-lined" at zero. Any ideas of why this is happening?

Top Replies

Garmin-AmberD over 3 years ago +1

Hello! We are aware of this and I can get you both added to our case we currently have opened as its being investigated!

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0 clbopp1 over 3 years ago

I’m wondering the same thing. Each day shows the graph but the week long view is a flat line at zero.

0 Garmin-AmberD over 3 years ago

Hello! We are aware of this and I can get you both added to our case we currently have opened as its being investigated!

0 8380226 over 3 years ago in reply to Garmin-AmberD

Same here - grateful for any help you can offer as I like the body battery function. Thanks!

0 Wolfgang over 3 years ago

I have the same issue. Please add me to your case.

0 Garmin-AmberD over 3 years ago in reply to 8380226

Sure thing! I will add you. Do we have permission to access your account? As soon as I have an update I will post here!

0 Garmin-AmberD over 3 years ago in reply to Wolfgang

Wolfgang said:
I have the same issue. Please add me to your case.

Sure thing! I will add you. Do we have permission to access your account? As soon as I have an update I will post here!

0 MoJo over 3 years ago

Same thing here, frustrating

0 4338612 over 3 years ago

Same here

0 4338612 over 3 years ago

Same here! Please add me to the case too

0 8380226 over 3 years ago in reply to Garmin-AmberD

Yes you have permission. Is there anything else I need to do to formally provide you with such permission?