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Only heart rate in My Day, although all other data is on.

Hey everybody,

In My Day in the Garmin Connect app I only see my heart rate, although I did put on all the other data. Anybody knows what's happening and how to solve the problem?

Excuse me, it's all in Dutch, but I hope you understand what I mean.

0 Garmin-AmberD over 4 years ago

Hello! Can you tap on restore all cards on the app on the my day page. If this does not work, can you remove the device from the app and force the app and re pair the device back.

0 Teun over 4 years ago in reply to Garmin-AmberD

Thanks for your help! It’s working again after two hours connecting with Bluetooth. Solution was easy but difficult to find online or in the manual: you have to connect with the option in the telephone. That can be found in Settings/Telephone/Connect Telephone. With Bluetooth on in the telephone and off course in the settings on the watch it’s done in no time

0 Garmin-AmberD over 4 years ago in reply to Teun

HI there! Are you referring to the device being connected via Bluetooth settings? If so, it may not last with the connection as our devices need to pair directly to the Garmin app.

0 Teun over 4 years ago in reply to Garmin-AmberD

I think I wrote it not so well. you have to connect with the option in the watch, not the telephone, sorry for my mistake. You can find it in the manual at page 28 ... There it says "From the watch face, hold UP, and select Settings > Phone > Pair Phone" and that's exactly what I meant.