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No keyboard for bluetooth code entry: Pairing new iPhone 12 with existing Fenix,

With the latest iOS the Garmin Connect app does not allow to enter the bluetooth code while pairing a fenix with the iphone. The entry field in the Garmin connect app pop up, but if i click into the entry fiel no keyboard is displayed to enter the code. I tried also to copy paste into the fiel but also this doesnt work. Any solution for this?

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Garmin-Kevin over 3 years ago +0 verified

Hello all. This issue can be resolved by removing the Fitness device from your phone's Bluetooth menu and then initiating the pairing process once more. Additionally, this should not be occurring on…
Garmin-Kevin over 3 years ago +1 verified

Please see the FAQ posted below for resolution to this issue:

Keyboard Missing When Prompted to Enter Six Digit Pairing Code on iOS Device

If this does not resolve your issue, please reach out directly…
vpipkt over 4 years ago in reply to vpipkt +1 suggested

I updated the connect app, restarted the phone And then it worked. iOS 14.4.2 and connect version 4.41.2.

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0 5036434 over 3 years ago in reply to 2022372

iOS 15.5 / iPhone 12, after switching to iPhone 12 from 11 had to pair again, the thing that got the keyboard (numeric) popping up in the end was an iphone reboot.
The FR245 was not in the iOS BT Devices list, so could not unpair. nore did it come up when trying to connect to phone from FR. iPhone reboot did the trick