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I can’t pair my garmen with my Noom App as when accepting the terms it is showing an error code

3729079 over 4 years ago

I can’t pair my Garmin watch with Noom app as when accepting the terms it comes up with an error code

Top Replies

Garmin-Blake over 4 years ago +1 verified

This issue has been escalated and we are actively looking into the cause/a permanent resolution.

There are some questions it would be helpful to ask users who are experiencing this, and we may need to…
Drewsville over 4 years ago +1

I have the same problem, once I tap agree it goes to sync my device.com and shows error code 404 page not found
fallingrock over 4 years ago +1

I suspect you should contact the Noom support team.

All Replies

0 doowzil over 4 years ago

Same issue. Very frustrating

0 4615373 over 4 years ago in reply to marksy68

Not for me - it only gives two choices, Noom Pedometer and Health App steps.

Since I can’t connect my watch to Noom, it doesn’t give that as a choice here, and there is no “connect” option.

0 4615373 over 4 years ago in reply to marksy68

I deleted and re-installed the Connect app and that didn’t work. HOWEVER, thanks for the idea to connect Garmin to the iPhone health app and Noom to the health app. A round-about route but it worked!!

0 melabyd over 4 years ago

Same here. The 404 page not found comes after accepting the privacy notice. I’ve tried at least ten times today.

0 8651945 over 4 years ago

Having the Same issue. 404 page not found error. Haven’t been able to find a fix.

0 1244062 over 4 years ago

Same here. I hope they fix it soon!

0 Garmin-Blake over 4 years ago

This issue has been escalated and we are actively looking into the cause/a permanent resolution.

There are some questions it would be helpful to ask users who are experiencing this, and we may need to gather logs from accounts to aid us. If you are okay with us emailing you directing, please reply to this post with your consent to receive a direct email from us.

Thank you all in advance.

0 1345277 over 4 years ago in reply to Garmin-Blake

I’ll help.

0 marksy68 over 4 years ago in reply to Garmin-Blake

you can contact me if needed.

0 JensFenix over 4 years ago in reply to Garmin-Blake

I am having the same error and would be fine receiving a direct email to resolve the issue