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Cannot connect my garmin connect to garmin iq shop

Former Member over 4 years ago

Does anybody know why? My connect is working and all set up with my garmin, however when I go onto the iq app through connect it’s not allowing me to download anything as it’s saying I don’t have a device.

0 seilogramp over 4 years ago

Which Garmin device do you have?

0 Former Member over 4 years ago in reply to seilogramp

The forerunner 235. I’ve used the app before, but I’ve had to reset and reconnect my watch and now it’s just not working.

0 seilogramp over 4 years ago in reply to Former Member

Is the 235 showing as connected in Garmin Connect? More > Garmin Devices > Forerunner 235 should say "Connected."