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"Find my phone" only works while the app is running in the background.

Helal Al Bareq
over 4 years ago

Hi, Just like the subject, I'm in iPhone user, and the "find my phone" feature on my Garmin Fenix 6 Sapphire only works when the Garmin Connect App is running in the iPhone background.

  • 0 over 4 years ago

    Hi, I confirm that Find My Phone only works with Garmin Connect running in the background. Unfortunately, it is not enough to allow the Background App Refresh.
    The application must be physically running in memory for all synchronization functions to work.
    Unfortunately, I don't think we have any influence on it. It's probably an iOS feature / limitation.

    edit:

    From what I remember, Apple even suggests that not closing the application and keeping it in memory extends the battery life. Probably due to the fact that just starting the application eats up the battery more than keeping it in memory.

    Unfortunately, I do not like how it works in the Android world. Is it possible to close Garmin Connect completely on Android and still synchronize the weather, calendar?