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Steps are not loading on tracker in App.

Former Member over 4 years ago

My daily steps are not loading on the app. My watch shows the steps being tracked but not when I look into the daily steps on my phone. Seems they are not syncing properly.

Also GPS is not tracking miles when I initiate a run. When I try to disregard run it locks the watch up and I have to plug it in to get it to reset.

would like to speak with someone on the phone.

Thanks,

Brandon

0 seilogramp over 4 years ago

would like to speak with someone on the phone.

This is a public user-to-user forum. To contact Garmin directly, start with the Garmin Support Center. You can use chat or phone to get a more immediate response.