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iPhone X with Vivoactive 4S

Former Member over 4 years ago

Hi guys!

I have an iPhone X and a Vivoactive 4S paired.

I allways loose connection between the two and have to manually connect with bluetooth again.

Does anyone know what the problem can be?

Thanks

0 Tomasz over 4 years ago

Ok,

I may have found a viable solution. Try to change the Location settings of the Garmin Connect App from "only if it is used" to "ALWAYS".

edit: no, sadly still doesn’t always reconnect

0 seilogramp over 4 years ago in reply to Tomasz

Tomasz said:
edit: no, sadly still doesn’t always reconnect

Darn! I see this issue a lot. FYI, there was an update to the iOS app just yesterday to version 4.35.

0 Tomasz over 4 years ago in reply to seilogramp

Hi, yes, I am on latest software ver. on both the watch and iPhone.

0 seilogramp over 4 years ago in reply to Tomasz

Also, I would check all is updated on the watch by using Garmin Express to sync.

0 Former Member over 4 years ago

I have the very same issue. I’ve tried everything, both Garmin and iPhone are updated to the latest version and still the problem exists. It is extremely annoying to have to Connect the watch several times a day. I had garmin vivomove previously and it also got disconnected sometimes but not so often.

0 seilogramp over 4 years ago in reply to Former Member

See pinned thread at the top of this forum: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/239623/garmin-connect-loses-connection-but-still-connected-to-iphone